Support Contract Renewal
Clients trust Logic Software to provide the software solutions they rely on the most. It’s why many take out a Support Contract, enabling us to continue providing assistance for key systems. Now, Health Education England joins the list of clients who have done just that.
The contract was awarded towards the end of our successful QCPM (Quality and Contract Performance Management) project with HEE. The bespoke software we designed allowed for easy feedback and quality tracking for training courses carried out by HEE in association with numerous Education Providers.
Since implementation of the system – created by Logic Software’s Team Ganymede and overseen by manager Dean Jackson – it’s been in near-constant heavy usage. Over 1,000 users across more than 20 providers access the system at all hours of the day. It’s a robust system, but also a complex one; flexible software design allowed us to meet HEE’s diverse list of requirements.
‘We’ve delivered an effective, custom-built system, and one I’ve enjoyed having the chance to work on,’ says Dean. ‘It’s fantastic that HEE have taken out a Support Contract with us as it gives us the chance to work with a major client further.’