Bespoke Database Design

 

Solution:

 Bespoke Database Design

Client:

 NHS North West London

Sector:

 Healthcare

Key Benefits

  • Aggregation of NHS regional training courses on one online site
  • Much simplified promotion of courses for training providers
  • Ease of access to and booking of courses for learners
  • Increased course enrolment numbers
  • Reduction in unallocated course spaces
  • Improved education of healthcare professionals

Background

The North West London Health Innovation and Education Cluster (NWL HIEC) is one of three London clusters selected by the Department of Health to promote innovation and education, to enable high quality patient care and services in the NHS. The NWL HIEC is a collaboration of NWL health organisations, educational institutes, charitable bodies and industry partners.

The Challenge

A large number of healthcare professionals in the Cluster were unaware of the existence of many of the courses developed, organised and run by participating organisations. Inevitably, these courses were consistently under-subscribed, resulting in a vast number of missed training opportunities and an excessive cost per attendee.

The Solution

We created a new web portal, YODEL (Your Opportunity for Development Education & Learning) at www.yodel.nhs.uk, underpinned by our Bespoke Database Design.

YODEL provides a single online resource for providers to advertise and prospective participants to view all available training courses within the NHS Cluster. Providers can now target their courses to relevant health professionals, who can also find courses through keyword search. This makes life so much easier for both parties.

Bookings are taken through a secure online system and paid directly or by purchase order number including, as needed, online approval by a line manager. Upon completing a course, learners can provide feedback and a rating, accessible by the training provider.

Client Benefits

In the short time since the web portal went live, NWL HIEC has already noticed a spike in course enrolments, leading to a reduction in the cost per attendee. Improving course attendance increases the training benefits, enhancing patient care across the NWL region.

When the second phase of the project launches in the near future, our client anticipates course enrolment numbers to increase exponentially.

Our Client Says

“From first sight of your tender submission, it was clear that you had captured our vision to develop our new web portal. You provided a robust, well thought specification with unique answers to each section and the synergy felt right. Coupled with your quotation being within our tolerances, Logic was the clear winner of the contract which you delivered on price and on time.

Our high expectations of your company were exceeded by the excellent collaboration of your team in treating us as a valued customer. Your team is personable, professional and prompt with responses. When testing revealed a few small software glitches they were rectified swiftly.

We had very tight, exacting deadlines which you met without complaint, including some extra work that we had failed to fully detail in the original specification. Despite it being early days since the project went live, we can see the first signs of success which we hope will grow exponentially in phase two of the project.

We have enjoyed our partnership with Logic Software as a responsive, prompt and first-class company and would not hesitate in recommending you.

Rachel Abraham, Associate Director of Education
Imperial College Healthcare NHS Trust