MessageFly Automated Reminder System

MessageFly is an automated reminder service which helps you to reach your customers in a cost-effective manner. Send reminders using SMS text, email or interactive recorded voice message to enable a higher level of personal communication.

What are the Benefits?

• CUT COSTS - get better utilisation from your existing resources
• IMPROVE EFFICIENCY - reduce the number of customers who miss appointments or meetings and save on wasted time
• IMPROVE COMMUNICATION - help your customers to remember important dates and improve customer service
• INCREASE SALES - conduct proactive, targeted marketing to increase your sales conversion rates
• AUTOMATE PROCESSES - use MessageFly to automate some of your marketing processes and realise greater efficiencies

The Simple Overview

MessageFly receives a data file from your computer system and combines this with a number of pre-defined business rules, such as when to send the messages, before queuing them for transmission. MessageFly sends the messages to the recipients using one of the following media: email, SMS text or a recorded voice message to a telephone.

Abertawe Bro Morgannwg NHS Trust is using MessageFly to reduce the number of missed outpatient appointments.  Read the case study.